Relocation with Emotional and Cultural Intelligence

RELOCATION WITH EMOTIONAL AND CULTURAL INTELLIGENCE

Relocation can be a very stressful event. Certainly, starting over again in another country, city, or culture requires an extra effort on our side in managing our emotions and expectations. It’s not easy. You need to adapt to many new things that we took for granted before.

Something as mechanical as to buy the underground ticket works very differently depending on the country you are. Not to mention other issues you will have to deal with, such as legal procedures, house searching or even the language barrier.

You may feel stress, anxiety, confusion, feelings of being lost and out of place. It can even affect the way we think about ourselves and others, the way in which we interact and manage our emotions.

This is called Cultural Shock. This term began to be used in the 1950s in order to describe the emotional and physical discomfort usually experienced by people who moved from one cultural environment to another.

An effective manner to cope with this Cultural Shock is through the tools of Emotional Intelligence and Cultural Intelligence.

Emotional Intelligence is our level of self-knowledge, our ability to manage our emotions and our internal ability to navigate intuitively in different social environments.

Cultural intelligence is, on the other hand, the ability to read the map of expectations, traditions, body language, relational dynamics and power structures inherent in a cultural environment different from ours.

In sum, Emotional Intelligence implies looking inward for self-management, while Cultural intelligence looks outwards, to the global environment where we are. Both seek to recognize and interpret patterns of behavior quickly and effectively for adaptation to a specific social or cultural environment.

Emotional and Cultural Intelligence are skills that can be trained and improved, so this change of country becomes a complete success.

In order to help you face these new challenges in a practical way, here are 7 tips that can be your best allies during this transition:

1. Know yourself

As a coach, I am often surprised at how little we are in contact with our emotions. The lack of practice we have in recognizing our own patterns of behavior, in properly identifying what we feel and the situations that trigger certain behaviors. The practice of self-knowledge, of learning to recognize our own emotions allows us even to detect the difference of where they occur in our body. Some people feel the sadness in their stomachs. It literally makes their stomach turn. Others describe it as a feeling of oppression in their hearts. The importance of recognizing emotions when they happen and where they occur is that they offer us valuable information. Information that something is happening at the unconscious level first, and the recognition of it (consciousness) allows us to respond rather than to react.

The difference between the two of them is that reacting can be an unconscious impulse, almost uncontrollable, and does not necessarily produce the desired effects. While responding implies decision-making, where we evaluate the information of the environment and of our own body (emotion) and we choose the most appropriate way to act.

Responding means to reduce impulsiveness and gives you space to be intentional, gives you space to decide. This is one of the keys to emotional intelligence, because it allows us to truly manage our emotions, give them the right meaning, using them as information. This helps us, for example, to reduce the stress of many situations, because when we get to know ourselves, we can develop strategies that anticipate events, in order to use them to our advantage. Planning is a strategy to reduce stress, asking for help and hiring a professional are also strategies for success.

 

2. Make a plan

With regard to the previous point, before relocating, it is very beneficial to make a plan. To plan in this context involves making a thorough research of the place where you are going, of its customs, the climate, its means of transportation. The currency, the local food, interesting facts about the city, tourist information.

Investigating in advance allows you to get a clearer idea of the challenges you can face. From technical aspects, like the average cost of housing in order to elaborate your financial planning, to more fun aspects like where to practice your hobbies and sports.

It also allows you to detect whether there are organizations, professionals or communities that can help you, and to contact them beforehand. For example, you can join social networks specifically created for expatriates. This can be a good starting point to make new friends.

 

3. Adjust your expectations

Another key aspect in order to succeed with your relocation is to manage your expectations and to adjust them to reality. The more information you gather, the more realistic they will be. This will allow you to get rid of frustration and disappointment, when your expectations are not met and they will not end up undermining your expected results.

For example, if I consider running a twenty-kilometer race, but I am not used to running, my plan should not be, running 5 kilometers three times a week to start with. What will probably happen is that I will try it the first day and I will notice my heart coming out of my mouth by kilometer 2, and the next day I will not be able to run because every single muscle in my body will be sore. On the third day, it is possible that I will not run either because I will be discouraged. The result will be that I will quit my goal of running the twenty-kilometer race. The problem is not that I am unable to run that race, it is simply that the expectations and the plan that I had set were not realistic. A plan with realistic expectations in this case, would start by going to the gym to strengthen my muscles, improve my physical form, maybe hire a trainer, and start running on intervals. I could start with setting a short-term goal as a five-kilometer race to measure my progress

By creating realistic expectations, we pave the way of our own success.

 

4. Set specific goals

Another important aspect is to set short, medium and long term goals. When you relocate, these goals should be a reflection of who you really are, and what is really important to you. For example, be aware of your lifestyle. Your choice of house will not be the same if you are a city dweller that prefers to be in the middle of the action, because you like to go out to have dinner, go walking around and shop or have a drink after work, than the choice of a person who prefers to live in the suburbs. To them it may be far more important to be in touch with nature, have a bigger house for the family and that the dog has a garden to play in. This is why it is important that these objectives reflect who you are and what you want this new life to mean, both professionally and personally.

It is important that small goals are set; daily, weekly and monthly, so you are able to see the progress and accumulate small victories under your belt. This will help you to maintain your spirits and enthusiasm high during this process.

relocation with emotional intelligence

5. Use curiosity as your best ally

The definition of curiosity is “the desire to know or find out something.” Use this desire to explore with the eyes of a child. Dare to amaze at every new street, with every new tradition and experience. Plan to understand and connect with your new environment. Choose to take this phase with the attitude of an explorer, a traveler who discovers a new world. Live that discovery in the present, without clinging to “your ways” of the past.

One of the greatest mistakes we make when we experience Cultural Shock is to assume that our way of doing things is the standard or better than everyone else’s. This is something that disconnects you from your new culture. Be present and enjoy the moment. This is one of the keys to cultural intelligence, the desire to immerse yourself in the new cultural environment, with the intention of achieving personal growth and enjoyment.

With this intention in mind, it is easier to perceive how the new culture and yours are similar and also what their differences are. This way you can create strategies to assimilate the local values and customs, the accepted social interactions, religious beliefs, and non-verbal language patterns of the place. The sooner you understand them, the sooner you can get used to them and assimilate them as your own.

Curiosity is your best ally because it places you in a mental framework of learning, not of judging and differentiating. This attitude towards change will help you to adapt much faster.

 

6. Practice self-care

Even though you have already carried out the task of knowing yourself, planning, adjusting your expectations, setting goals and boosting your curiosity, there will be difficult days. There will be days when you ask yourself if you have taken the right choice, there will be days when you miss your previous life, and you may feel lonely. This is normal. You have the right to miss people, to have bad days and to question yourself. But don’t get stuck in that moment. Remember the reasons why you relocated in the first place and give yourself time. Treat yourself with care and respect. Remember that when you sow a plant, you cannot expect it grows and flourish right away. It takes time, you have to water it, provide it with compost and the right light. With these cares it will flourish properly. The same will happen with your relocation.

These days it is important to recognize your feelings, and to care for them; It is necessary to practice self-care. This includes sleeping well, healthy meals and maybe some exercise. Talk to people who support you. You can even get in touch with a coach. Remind yourself that it is part of the process. Following with the analogy of the race we talked about before, these days will be those of muscular soreness. You know that muscle soreness is part of the process when you’re training for any race, but they’re temporary. These difficult days will also be temporary.

Part of self-care is to be patience. Rome was not built in a day. A relocations is one of the best ways to test ourselves. Few things happen immediately. Finding a house, the residence permits, buying a car, meeting new friends and even spotting your favorite restaurants or cafes. It will take some time. Apart from cultural barriers, you can also find language barriers. This makes the process more difficult and for this you can do three things, prepare yourself thoroughly, have patience and ask for help.

A day will come when you look back, and you will realize how much you’ve progressed, learned, and the wonderful people you’ve met along the way.

 

7. Ask for help

It is not necessary to go through this process alone. Furthermore, it is not only unnecessary, but it can be counterproductive. Asking for help is a great strategy for success. You are not an expert in the new culture, or its procedures, traditions, laws or schedules. Asking for help can save you time, headaches, and money. It can help you to minimize the feelings of Cultural Shock from the beginning, reducing stress and worries. It’s a way to take responsibility over the situation, and this is also emotional intelligence.

You can ask for feedback from people you know that live or have lived in your country of destination. You can ask for feedback to a community of expatriates with whom you have contacted to be better informed, as we talked about in the section of the planning. You can also look for a psychologist or coach to help you with the adaptation stage, and above all you can hire experts in relocation to handle the procedures we talked about before.

Let them be your support network.

 

By implementing these guidelines you can create your own successful strategy for relocation. This can be an experience full of challenges, but it can also be full of discoveries and adventure. Take advantage of it.

We hope that these tips have been useful to you. If you have any questions, don’t hesitate to contact us in newtoMadrid.

 

Carolina Serrano

Carolina Serrano is a Life and Executive coach, Founder of Onward Human Capital Management, and Foreign Trade Expert. She has worked in countries such as Switzerland, Germany, USA, China, Indonesia, India, Jordan, Bahrain and Spain. She combines her corporate background with her coaching skills, to help people and companies build their vison. She is specialized in cross-cultural environments, where she applies the principals of Cultural Intelligence.

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